There is a lot to know about electric bikes so it’s great to get expert help. After a couple of brief phone calls with the staff at e-bikeshop I felt reassured that this was the right company to get my new Electric Bikes from. I couldn’t have been more right, I ordered 2 bikes and the next morning took delivery. I am over the moon with the bikes, they are top quality, ready built, and it’s easy to put the pedals on and crossbar, the tyres are fully pumped up and everything set up perfectly, after a short while all ready to hit the road. It is such a great ride and so easy going up hills or against the wind, every journey so stress free. I just love it and can’t wait to go and get my daily exercise. A very happy customer, thank you for a top notch e-bike and great service.

I must also thank e-bikeshop for the good communications, ease of ordering and delivery service which is first class.

I have now had 3 e bikes. The First one was second hand Giant Twist bought
to see what the fuss was about. I had the battery refurbished and its still
going strong [must be 15 years old now] and is not restricted and despite
being a bit rickety, certainly not fashionable [looks like a Mary Poppins bike!]
its quite fun in London and gives a reasonable range; now 40 miles or so on
normal setting.

Then I bought an EMU Crossbar on the ride to work scheme and its been
okay but very heavy, especially if the battery runs out and despite being the
bigger battery I struggle to get 40 miles from it. BUT was good value at less
than £1000 new on ride to work scheme

So I went the whole hog and spent nearly £2k on the Haibike and in principle
I’m amazed at the difference. The old adage ’you get what you pay for’ seems
to be true in this case. God knows how good they are in the £4/5K bracket?
Here goes with a rambling review from a normal guy [sort of fit at 63 years
ols] who cycles 7 miles to work each day plus extra at the weekends [20/30
miles a day] and often to the gym in evenings; another 6 miles each way or
so. I’m not some mad fitness freak or fanatical cyclist but wanted a way to
not use the car and get a bit fitter, easily!

Delivery
This bike was bought from e-bikeshop online. They were knowledgeable and
helpful and the price point was competitive. Delivery was super-fast, 24
hours max and on arrival it was well packaged, not damaged and looked fine.
A bit of assembly needed but anyone with any brain could do it. All tools
needed were supplied.
However, on the first ride, the crank squeaked like hell. It was not pedals or
crank arms, so I assumed it was the crank itself. It was not; having checked
carefully it turned out the motor mount, internally, was loose and once
tightened, it was and still is, fine. BUT that should have been checked before
delivery as it was a hassle to sort and involved some skinned knuckles!
The ride

It was worth the hassle of putting it together . It moves well as its pretty light
[for an e bike], easy to pedal in Tour mode [you don’t need anymore
assistance than Tour, although there are another 3 modes] and does exactly
what it says on the tin. I live in York most of the time, which is relatively flat
and in Tour mode with saddlebags etc on I reckon on average its doing some
50 miles, a time, on a charge, possibly a bit more. Unlike the EMU, if the
battery ran out its pretty easy to pedal as a normal bike; a blessing when this
happens and makes it easy to save the battery life.
The e controls are excellent, easy to use and simple to understand.
It takes luggage well but it would be great if it came with essential stuff like
lights and bell out of the box [minor complaint, as I scavenged all the stuff off
my old bikes and fitted them on this one]
No water bottle mount but again minor issue

I swopped the tyres from the semi knobblies supplied to smooth[ish] road
tyres, as I’m not an off roader [other than gravel cycle paths]and they make a
world of difference in speed/agility and comfort plus adding another 5 miles
of range or so. It rewards someone who wants to put in some effort as
pedalling hard feels good and makes the help feel invisible, so great to get
fitter without killing yourself

I won’t go into detail re charging as they are all much of a much but its robust
and works and what more could I ask for?
Seat is comfortable and the finish generally is great and it looks good into the
bargain. Possibly too good as thieves will potentially target it .Security is an
issue for expensive bikes and I’m always surprised that with all the tech out
there is no way of say finger printing the controller [like a smartfone] and
clearly signing it so its of no real interest to thieves! BUT as it is buy a very
good lock!

Issues
Only real issue is quality of suspension fork. Its ok when in suspension mode
Not perfect but rides over most potholes etc. I doubt it would be much use
on serious off road however. Its on lock out that the issue arises. If set as
solid the fork is awful and clunks and feels like it’s going to collapse on

anything other than a very smooth surface. Shame, as it lets down what is
otherwise a great bike.

Verdict
The big question is, as a normal rider would I buy this again if I had the
chance? Its way better than both my other e bikes ; It feels ‘normal’ it rides
well and feels very well built [except that front fork; I would have paid £50
more for a better fork!] BUT at this price point the answer is ……..YES .I would
choose it again. None of the issues mentioned above are deal breakers but
rather niggles and for me as a ‘normal’ cyclist, whatever that may be, it has
been so far a great bike for commuting and general use and its in use
virtually every day to go to work.

So from a 63 year old, 90 kilo guy it gets a thumbs up as a good buy

More importantly its fantastic and comfortable to ride. First Impressions…A serious step up from my EMU electric bike; much lighter and responsive. Very good range on tour mode; so good it feels like cheating!! Owned 24 hours already doe a 30 mile ride and it's great so far.