Electric bike sales questions
Yes of course, you can visit, we can talk you through your riding style and requirements and offer expert advice as to which model to select. We will be able to advise particular eBikes and talk them through in more detail. We also give you the opportunity to ride a crank drive bike so you can get a feel for it prior to purchase. At e-bikeshop we work by appointment only so we can talk to each customer on an individual basis to give the best advice possible.
You can order the bike from the comfort of your own home and collect at our HQ in Farnham, Surrey. Order everything you require online and select 'Collect In Store' in the checkout. Once your order has been placed, we'll be in touch to arrange your collection. We can answer any questions you may have and to talk through the operation of the bike.
Electric bikes come in many shapes and sizes. As do us humans, it is important we select the correct size bike. We offer most of our bikes in varied sizes to suit different builds. You can click 'Find my size +' on most models and enter your height and inside leg measurement. All of our bikes feature a Geometry chart. You can find this in the 'Downloads' tab on each bike page. If you are confused on cycle sizing, get in touch and we'll be able to help.
Our customers often leave reviews on each bike. You can find these by scrolling down to the 'Reviews' tab on any bike model page. You can also read more reviews on our dedicated Reviews page.