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Reviews: What our customers say about us

E-Bikeshop Reviews:
What Our Customers Say

Based on 1526 reviews
95%
(1443)
4%
(68)
1%
(13)
0%
(1)
0%
(1)
Garmin and light mount

This mount replaced the mount that snapped whilst riding, the broken mount was not knocked at all but in close inspection it doesn’t not appear to be very study compared to a basic Garmin mount

Shimano Deore 10 Speed Cassette CS-M4100 11-42T

Fantastic bike, love it so much!

M
Orbea Wild FS H20 Alloy
Martin Chandler
Orbea wild

Been out on the bike a couple of times so far and very impressed does just what I was looking for so far so good

Excellent Service and brilliant bike.

Great service , very helpful on the phone and kept me informed every step of the way .
The bike came well packed and easy to assemble .
The bike itself is a perfect hardtail with massive battery I find it hard to believe anyone could deplete it on one go.

Customer service

Always super helpful

Great bike

Had a couple of weeks now and very impressed with the bike. Had lots of fun and battery has hardly used one bar. Highly recommend this bike

Orbea Wild M-Team 2024 Carbon

Simply Superb

Awesome bit of kit!
I’ve been out every day since getting my new bike, I love the way you can set locations through the app and then head out using the sat nav. It tracks your journey and shares a report at the end.
The bike is simply superb and gives you that little bit of help to get where you need to be.
I recommend this bike for anyone thinking that they want to get out and explore whilst getting in your daily exercise.
Worth every penny!

Continuous improvement

I bought my first Haibikes from the Ebikeshop back in 2016. In fact they are still going strong and have been passed onto my children.
8 years is, however, a long time when it comes to technology in terms of motors, battery capacities and software and these bikes are an absolute delight to ride. They are much more capable than anything I would ever want to challenge them with though that is not the point. Spending a few hours off-road in the countryside with no fear of range anxiety is so therapeutic.

The excellence of the bikes are backed up by the support and expertise of the ebikeshop staff . They will never profess to be the cheapest though one can always rely on their support if ever required and I would thoroughly recommend them.

Great upgrade

Works well, replaces the kiox screen clamps well even on semi rough surface though I did get caught out on rough tree rooted track which tested the suspension and it stayed firmly attached to the clamp. A bonus it also charges the phone on the move quickly too.
A little 2.5mm locking pin comes with the clamp and is pretty essential to stop someone removing it without permission!
Overall a very useful addition, although I do find the kiox screen has dynamic screen option whereas the phone doesn't.

Great bike

Great bike,very good quality. Strongly recommend.

Great service and bike

Excellent communication with E Bike Shop regarding purchasing and delivery.
Loving the bike too!

B
Haibike AllTrail 3 2024
Brian Tunstall
e-bikeshop alltrail 3

Really good bike for the money and the e-bikeshop was really good to deal with every step off the way I would highly recommend e-bikeshop and I will be using them again and for anything I need

Excellent bike

This is a excellent bike, and was easy to set up at home thank you eBikeshop for excellent customer service

Lovely made bike

Extremely happy with purchase from Ebikeshop communication through our was spot on. the cube bike I bought was setup, packed superbly and arrived promptly. The remaining setup of the bike was easy and I was out after charging in no time. Very comfortable bike , well made and absolutely no complaints. I would definitely recommend and will do business with them again in the near future.

delivery

delivery in good time and item satisfactory,impressed

Brilliant service from e-bike shop

The computer/light bracket broke on my Orbea Gain due to me fixing a heavy light to the GoPro bracket. I emailed e-bike shop to check availability etc then ordered the replacement. This duly arrived here on the west coast of Scotland 18 hours after my initial contact. Thank you e-bike shop for excellent service and also DHL for quick delivery.

Molto divertente

Acquistata usata con 6000 km , la sto usando da 6 mesi e sono soddisfattissimo
Divertente, sicura e pronta per ogni tipo di percorso
Non faccio Downhill!

Great Bike!

Really pleased with the Cube Reaction Hybrid Pro 625 it’s a a great model and purchasing through E-Bikeshop was a perfect!

Very good love it do much

Piece of mind

The registration holds a full description of your bike, including VIN number, and you can add a photo for clarification. The QR code sticker is great, a quick scan shows the status of the bike ie. reported stolen or in possession of the owner. You can transfer ownership too if you sell it and it's for life. Great value.

Great Service

I was very impressed with the quickness of dispatch and the excellent comms on the delivery.

Many thanks

Great bike

Received my bike and couldn’t be happier