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Reviews: What our customers say about us

E-Bikeshop Reviews:
What Our Customers Say

Based on 1519 reviews
Great bike

Had a couple of weeks now and very impressed with the bike. Had lots of fun and battery has hardly used one bar. Highly recommend this bike

Orbea Wild M-Team 2024 Carbon

Simply Superb

Awesome bit of kit!
I’ve been out every day since getting my new bike, I love the way you can set locations through the app and then head out using the sat nav. It tracks your journey and shares a report at the end.
The bike is simply superb and gives you that little bit of help to get where you need to be.
I recommend this bike for anyone thinking that they want to get out and explore whilst getting in your daily exercise.
Worth every penny!

Continuous improvement

I bought my first Haibikes from the Ebikeshop back in 2016. In fact they are still going strong and have been passed onto my children.
8 years is, however, a long time when it comes to technology in terms of motors, battery capacities and software and these bikes are an absolute delight to ride. They are much more capable than anything I would ever want to challenge them with though that is not the point. Spending a few hours off-road in the countryside with no fear of range anxiety is so therapeutic.

The excellence of the bikes are backed up by the support and expertise of the ebikeshop staff . They will never profess to be the cheapest though one can always rely on their support if ever required and I would thoroughly recommend them.

Great upgrade

Works well, replaces the kiox screen clamps well even on semi rough surface though I did get caught out on rough tree rooted track which tested the suspension and it stayed firmly attached to the clamp. A bonus it also charges the phone on the move quickly too.
A little 2.5mm locking pin comes with the clamp and is pretty essential to stop someone removing it without permission!
Overall a very useful addition, although I do find the kiox screen has dynamic screen option whereas the phone doesn't.

Great bike

Great bike,very good quality. Strongly recommend.

Great service and bike

Excellent communication with E Bike Shop regarding purchasing and delivery.
Loving the bike too!

Haibike AllTrail 3 2024
Brian Tunstall
e-bikeshop alltrail 3

Really good bike for the money and the e-bikeshop was really good to deal with every step off the way I would highly recommend e-bikeshop and I will be using them again and for anything I need

Excellent bike

This is a excellent bike, and was easy to set up at home thank you eBikeshop for excellent customer service

Lovely made bike

Extremely happy with purchase from Ebikeshop communication through our was spot on. the cube bike I bought was setup, packed superbly and arrived promptly. The remaining setup of the bike was easy and I was out after charging in no time. Very comfortable bike , well made and absolutely no complaints. I would definitely recommend and will do business with them again in the near future.


delivery in good time and item satisfactory,impressed

Brilliant service from e-bike shop

The computer/light bracket broke on my Orbea Gain due to me fixing a heavy light to the GoPro bracket. I emailed e-bike shop to check availability etc then ordered the replacement. This duly arrived here on the west coast of Scotland 18 hours after my initial contact. Thank you e-bike shop for excellent service and also DHL for quick delivery.

Molto divertente

Acquistata usata con 6000 km , la sto usando da 6 mesi e sono soddisfattissimo
Divertente, sicura e pronta per ogni tipo di percorso
Non faccio Downhill!

Great Bike!

Really pleased with the Cube Reaction Hybrid Pro 625 it’s a a great model and purchasing through E-Bikeshop was a perfect!

Very good love it do much

Piece of mind

The registration holds a full description of your bike, including VIN number, and you can add a photo for clarification. The QR code sticker is great, a quick scan shows the status of the bike ie. reported stolen or in possession of the owner. You can transfer ownership too if you sell it and it's for life. Great value.

Great Service

I was very impressed with the quickness of dispatch and the excellent comms on the delivery.

Many thanks

Great bike

Received my bike and couldn’t be happier

Smooth Power and Comfort

I ride this bike on back roads and light trails in the wilds of Scotland. I’ve yet to come across a hill it can’t cope with. I use it mainly in ‘tour’, or short bursts of ‘sport’ for the steeper stuff. My usual ride is 50-60 km, and battery has three bars left, typically. It’s an absolute pleasure to ride, and its power and stamina goes way beyond mine. The hub gears took a bit of getting used to, but now fairly intuitive. The brakes are powerful, quiet and effective.
Summary: a powerful, comfortable ebike which will easily cope with a 3-4 hour ride on the hilly lochsides of Scotland. It’s a joy to ride, and no negatives to date. Recommended.

Excellent ebike Scott Strike evo.

I am very pleased with the bike I have bought and the service from Ebikes which was great I highly recommend them for bike and parts and will buy from them again, I am learning to use the bike and happy with it so far excellent value and worth every penny.

Great bike with excellent service

From start to finish the e-bikeshop are extremely helpful and efficient with excellent all round bike knowledge. They are a company who actually cares about their customers and seek to give the best advice and service at every level. They work on the basis of under-promising and over-delivering which makes a superb change these days!

Superb Service

Smple and Speedy

Great service highly recommended

I recently bought a Cube Hybrid Pro for my wife from e-bikeshop.co.uk and we both could not be any happier. The bike is unbelievably good and the service was top notch. The bike was delivered when promised and was very easy to complete the final assembly by attaching the handlebars and pedals. It was obvious that this had been done at the shop so it all went together perfectly and worked straight away. I would happily recommend both this bike and e-bikeshop.co.uk to anyone who would listen and will definitely buy from them again.

Haibike AllMtn 7 2024
Ronald Parker
Bike is superb

Bike is brilliant

Great service