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Reviews: What our customers say about us

E-Bikeshop Reviews:
What Our Customers Say

Based on 1481 reviews
Great Customer Service

Purchased this ramp from ebike shop online and it was delivered the next day with great updates and tracking provided on the delivery - would definitely purchase from this company again. 😊

Easy to fit

Can't complain. Ordered, arrived quickly and really easy to fit.

Looks great and works well.

Looks great and works well. Shame it needs to have 2 other components to actually attach it to the bike - all have to be ordered separately.

Love everything about it

Just back from my first proper ride - 18 miles. The new 12 speed 105 is so smooth. The bike is still pretty light despite the battery and most people didn't believe me that it was an electric - they just thought I was a powerhouse up those hills - Ha! I only used the assist for hills and towards the end of the ride and came back with 94% battery. I had tested the bike out earlier in the week and found changing power from the button on the top bar a bit scary so set up the little computer which came with it, mounted it in the light fixing on my handlebars and changed power levels from there (you can also easily check with power level you are in). I found I could also change power levels from my Garmin 530 Edge but the included computer works really well. You can keep it in neutral rather than turn it off which was a handy tip I found in a YouTube Video. Lake District cyclist on YouTube has some great tips for this bike and helped me in my decision to buy and how to use the functions. E-Bikeshop have been great both before and after the purchase. I had looked at a Small as I am 5'3 but booked a video consultation and Ben told me I would need an Extra Small - turns out that the XS is perfect. I have nothing bad to say and spent weeks, possibly months looking at e-gravel and e-road bikes and am very glad I chose this model. Maybe next time I will go with the Di2 as my hand is a bit weak when changing front gogs but actually I stayed in the large front cog for the whole ride today, even the hills. The supplied tyres were fine on light gravel today too. That is a long way of saying it's a great bike and I am very happy.


Great well made product and it works a treat

Hai bike from the e-bike shop

The bike is amazing suspension brakes battery wheels the lot really easy to order through the e-bike shop 10/10

Awesome bike

This is my 1st ebike, really love the performance of this bike. I've been out on it the last two days and covered 60miles with ease. Once you get to grip with the controls it's really easy to ride, and the service I have received so far from ebike shop is 2nd to none, well recommend the bike and the seller, and it arrived earlier than expected

Fantastic develoment

I give full marks to the engineers who have developed the frame and the motor.
It was so easy to take the hills on ,very impressed.
Regards peter goodman

My cube reaction

From the very start of the process of ordering the bike I thought it might be quite difficult, a guy called Ben the sales manager e-mailed me back and virtually walked me through the process. It was so easy, the bike turned up on time, not to much hardship putting bits and pieces together and I was up and running.The bike itself is fantastic, and I couldn’t be happier.
Thankyou Ben and the team 👍

Fast Delivery and great service

I needed this battery the next day and the guys here sorted it all out to make that happen.

Great service

Great service from the team.

Bosch eBike Battery Pin Protection Cover

I was looking for a Pin Protector for my Voodoo Zobop E-Shimano Mountain Bike which has an external battery and I saw the Bosch one so I decided to buy it.I have fitted it to my bike and it is a good fit on the contacts and will protect them when I have to carrier my bike on my bike rack on the car.

Great Product

Bought for my mtb e bike with 27.5 x 2.4 tyres just about fits Doesn’t fit my 27.5 x 2.6 tyres on other bike but overall happy with this stand.Easy to fold down and set up…

Quality piece of kit

Well put together bike but much heavier than expected (over 30 kg with battery and locks, etc). Pity about the tyres though - no built-in puncture protection. Got a puncture after 15 miles and had to walk back home pushing heavy beast.


Arrived on time. Does what it should, good value

Great bike

I’ve only done 2 rides on this bike, but so far I’m loving it! 2 hours riding in trail and boost only used 30% of the battery and there is plenty of power in the motor. Goes well downhill too, so really looking forward to riding it each time I go out.

Cube stereo

Great service hassle free .really helpful staff will be only using them in future and will highly recommend to everyone

Haibike AllMtn CF 12
jamie grainger-saville
Haibike AllMtn CF 12

I can't believe the thrill of finally receiving my Haibike AllMtn CF 12! As soon as I laid eyes on the box, I could hardly contain my excitement. However, my elation took a bit of a hit when I noticed that the delivery company had disregarded the clear markings to keep the box upright. Despite my initial concern, upon opening it, I found my bike to be in perfect condition, much to my relief. It's a testament to Haibike's craftsmanship that even mishandling during shipping couldn't dampen the sheer joy of this moment. Now, it's time to hit the trails and let this beauty show me what it's made of! In addition, I was pleasantly surprised to find that the bike came with pedals and tubeless valves included. Even better, it was 99% built straight out of the box, with just the headset and handlebar bolts needing a bit of tightening. It's refreshing to see a company go the extra mile to make the assembly process as smooth as possible. Now, I can't wait to hit the trails and experience the performance of my new Haibike AllMtn CF 12 firsthand!

Huge thanks to E-bikeshop.co.uk for an impeccable service.

Early Days

Although buying an XS size (I'm 5'2") I am finding it a big bike. I had shorter cranks (160) on it. The saddle height was set to allow for the correct leg extension. However, this resulting me struggling to get up onto the saddle and get going (particularly on a slope). To compensate for this I lowered the saddle, making it easier to get on and off, but now with a reduced leg extension. It's very early days, only two very short rides so far. I will persevere and hope to get used to the style of riding and how it feels with starting off with a more powerful setting to pull away more comfortably.


Excellent communication and the delivery was quick! Handlebars, pedals, and front wheel easy to fit. Bike looks stunning!

Great bike use it everyday
Excellent service from very professional knowledgeable staff would highly recommend to anyone looking for top quality e bike

Crank puller

Arrived very quickly and worked a charm

Loving my new Cube. Has completely revolutionised my attitude to cycling.

Great for 400 and 500 batteries.

Really good for Bosch batteries 400 and 500 good quality and great fit. Unfortunately my bike battery is 545 so didn’t fit. 😔

eMTB fun and easy riding

After just one week of riding my Orbea Wild FS M20 Carbon I’ve reignited the joy of being out on two wheels. Although I’m still getting a good work out, assistance from the motor means riding up hill is no longer a hard slog and accelerating out of corners has me grinning like a Cheshire Cat. Full suspension makes the ride so smooth and overall feeling is very stable. I’m really looking forward to longer rides, attacking jumps and some fast downhill action. Purchasing an eMTB has definitely been the right decision for me, each ride has me wanting more, it’s so much fun!