It's a great bike to ride on trails, it takes a bit of getting use too.
The lack of display and owner's manual is a bit of a disappointment.
I have tried others but they are not of the same quality and don’t line up the chain with the cassette so well.
Great service from the shop as always.
Very well made , solid bike.
Very little assembly required at home.
Been out on it a half dozen times and love it . Shocks on the forks and the seat support column smooth the ride quite a bit .
The bike seems set up really well and the controller on the handlebars is clear and very easy to use.
The folks at E-bikeshop are really friendly and helpful and very easy to get on the telephone . I have no complaints about the Moustache Samedi 28.2 500 or the service - it’s been first class
Even though this part was showing no longer in stock and no longer available to order, an older version was available, only if you had purchased your bike from them. Love this customer loyalty. A quick phone call dashed my hopes when I was informed the earlier version would not work on my bike. However after a few minutes on the computer the correct part was sourced and later that day an email arrived with a link to purchase the part.
Fitted the next day and all up and running.
Ordered two of these genuine spare parts, they were delivered within two days of ordering. great service
All I had to do was fit the pedals and the front wheel. I got a local cycle maintenance pro to check the whole bike over - he found no issues. I was concerned that the bike might be too small for me (6'1" with longish arms and legs) - wrong! There's plenty of adjustment left on the stem and seat post. The bike feels heavier than I expected, but then I am no youngster and will seldom need to fold (easy!) and carry it. Very satisfied.
The only tricky bit was adjusting the width of the bracket to get the rack over the towbar ball. I could have done with more instructions for that bit. Very simple once we worked it out and it all slotted together perfectly on the end.. Lynne
Thanks to advice from e-bike shop, really pleased with my Orbea Diem 30. Haven’t ridden a bike for 30 years, the Diem is so easy to get used to and the design gives me good stability, scope, mileage and great power for the hilly roads of Pembrokeshire. Really pleased with my choice of e-bike
Unfortunately we were sent the wrong lock- we have the D1000. Company were very swift at returning the difference in cost- but we were a little disappointed not to have the lock we had hoped for as we were leaving the country 2 days later and just too hard to fix over a bank holiday weekend. The D1000 is a great lock - shorter than the DX… but it is really secure. We resolved situation by buying another lock locally. Although we are out of pocket ( had to buy 2 locks instead of 1) the company were really apologetic and would definitely use them again!
Worked perfectly for Scott bike Bosch Performance Line CX motor crank arm
Had to purchase a replacement motor cap as the original fell off - not a very good fixing, as held in place with double sided tape. The same thing happened with my friend's Ebike hence purchasing two.
I love my all mtn 4 so much. She gets me up steep hills with ease and the 800w battery let's me go for very long bike rides. Amazing bike and highly recommended
I arranged a visit to the warehouse with Ben on the Bank Holiday Monday. Ben proved to be very knowledgeable and provided a very detailed explanation of all the elements of the bike and the main differences between similar models of different brands at a similar price point. After a test ride I took the plunge and went ahead with the Orbea Wild in XL. The workshop had the bike ready and adjusted to my height and weight in no time. I took the Wild straight to Mereworth woods with some friends for a blast. This is a great bike and despite no bedding in the brakes performed brilliantly. Would highly recommend the bike and EBikeShop.
The display bracket for a 2015 Haibike, which I ordered about 3 weeks ago, and which I last received notification from the Royal Mail on 14 April when it left the UK for South Africa, with tracking number LO376995773GB, has not been updated since 14 April, so I have not even received my order yet and the tracking information simply says that it is en route. Please assist to find out where in the delivery process, my order actually is.
Excellent service, received quickly and in excellent condition
Great price and good availability.
Will definitely use again
Thankyou
good and save on the bike holds the unit well , have not used locking screw as take it of when not riding.