Great experience from start to finish.
Cycle to work scheme order. Bike was labelled as on order at a certain date, two days after set date, the bike and helmet was recieved by me in as ordered condition.
Many thanks E-bikeshop your were fantastic.
Carl
This is our second bike from e-bikeshop and both the bikes and their service has been absolutely excellent.
We have a M and a S Cube hybrid Pro and love them. They feel solid and the battery range seems really good so far. The assistance is great and can be easily tailored to our preference in the Bosch Flow app.
The customer service from e-bikeshop has been amongst the very best that I have ever experienced with constant updates about our order and quick delivery on the items that were in stock.
Overall, a fantastic experience of dealing with a company that obviously cares about its customers and provides great bikes.
Second bike I've had from this place, service and attention to detail have been top notch, first time during COVID and now with this bike, wouldn't hesitate to use them again for anything else either. Things always go well and staff are always helpful, cheers Josh
Wanted the horizontal smartphone grip but not in stock but the vertical one seems ok and easy to fit.
From the first conversation, through multiple follow up calls and the final pickup session, we got great advice and support when buying our 2 bikes. Thank you Ben, Ben and the team, couldn't recommend you more!
Very pleased with the bike, not many miles ridden yet but all set up . Excellent service and communication from e-bike shop a pleasure to do business.
Absolutely stunning bike ,and must credit the store ,they are mad busy but still shipped within 3 days and special thanks too Josh who answered everything I possibly could throw at him ,too draw service would definitely recommend and definitely use again
Amazing bike has many additional features that you don’t typically get with other e bikes like an integrated lighting system
The bike is superd only issue is with the delivery on rhe day obly one person i was at work my wife was home but she was asked to help carry the bike which she could not do so my bike was draged fron the van to my door luckely their was no damage to the bike not ideal
I’m really pleased with my Orbea Muga 30. It’s a great bike for longer rides, and I’ve already managed nearly 40 miles in one ride while still having 50% battery left. The Bosch motor gives plenty of assistance when needed, and I like being able to adjust the settings to suit how I want to ride.
It’s comfortable, well equipped and ideal for getting out into the countryside without having to worry too much about range. I’m looking forward to many more rides on it.
Very happy with the bike and would happily recommend it.
Excellent service. Easy to order and good price. Kept informed on the order/delivery process. Arrived in perfect condition and on time/as expected. Not yet fitted yet as picking up new bike (Cube Stereo Hybrid one44 HPC Race 800) on Wednesday, but from reviews/videos on multiple sites etc. I'm sure will be top quality and easy to fit/set-up. Would happily use the ebikeshop again
I ordered the chainring as pictured above but the one I received was flat not as shown in the picture below. Rather than return it I used it removing the guide from the bike to prevent contact .with the ring. The photo is of the original which isn't flat. Apart from that every thing else was ok
This works great with my iPhone 16 Pro and holds it very firmly. It charges it fine as well.
It looks easy to install although e-bikeshop fitted it for me.
I would recommend.
After seeing reviews on the previous Amflow I decided to get what I think is a reasonable price for a quality emtb and so far I’m well satisfied, it certainly does what it says it does so job done and thanks for the excellent service from the E bike shop
Good products fast shipping, great customer service, would definitely recommend ⭐⭐⭐⭐⭐
This E-Bike is centered around quality and comfort. The only complaint I have is that it doesn't have regenerative breaking to charge the battery when going downhill. Apart from that you get what you pay for. I would highly recommend it! And a huge thank you to ebikeshop for making the entire process so easy and seamless. Great company!
Next day delivery with notifications of dispatch.
Excellent service
Superb piece of kit. Dead easy to fit and doesn't make much difference to the weight or handling of the bike. I bought the 300mm cable which seems to be the right length for my Cube Kathmandu easy entry. I used one long cable tie to keep it away from my left foot. I might swap this for a velcro strap, I'll see how it goes! Very hilly where I live so this has eliminated range anxiety for me as being disabled, I have to use turbo a lot.
The part was delivered before the expected date. Sensible pricing
The e-bike store were very helpful and professional throughout the whole sales process and I would highly recommend them to anyone thinking of purchasing a new e-bike.
From start to finish an excellent service, with a great handover to set-up our bikes and familiarise us with all the controls, apps and riding our new MTB E-Bikes. Would highly recommend.
Really impressed with my new Orbea bike. At the age of 60 and having just returned to cycling after many years, it’s enabling me to enjoy the nearby Ridgeway and other hilly routes that I wouldn’t have attempted otherwise!
I had a terrible experience with another major online bike retailer that I won’t name but is probably one of the first to come up in a search, so luckily decided to try e-bikeshop, my bike was delivered very quickly, very securely packaged plus came with great freebies and a months insurance so absolutely made up. And the bike itself is awesome, a very capable bike and coming from a hardtail it’s a serious step up, so all round great experience. Cheers guys!
