As a Bosch UK service center we have all diagnostics kits to read all Bosch eBike Systems 2011, 2012, 2013, 2014, 2015 & 2016+.
If your Bosch eBIke has developed a fault, or is producing error codes we can access the firmware and find out exactly where the fault lies. Saving valuable time to get you back on your way quickly.
This can also be handy for anyone buying / selling their Bosch powered eBike. We can use this service to run off a diagnostics report and provide a print out of the eBike's history. This includes about 50 different parameters. Here are a few: Manufactured Date, Frame / Electrical Serial Numbers, Total Battery Charge Cycles, Current Capacity, Maximum Battery Temperature, Previous Faults etc etc. This is a really useful tool for sellers as they can actually prove the history of the eBIke to potential buyers increasing interest and possibly even the price of their eBike.
Please Note: These services are only for people who have bought their bikes directly from us.
To find out more why we don't service or provide support for bikes not purchased from us please read the appropriate question on our F.A.Q page here.
The ADD TO CART button will appear to pre-approved customers when logged in. If this doesn't appear and you purchased your bike direct from us please email us with a copy of your bike purchase receipt & we will add you to our approved customer list.
This service is free of charge to customers who have purchased their bike from us on production of the original cycle sales invoice.
Please Note: This service is to diagnose faults only, the fault can then be rectified by us on your request at extra charge.
Once ordered and you checkout, we will call you on the number provided to arrange a time for you to bring your ebike in-store to be diagnosed.