Orbea Gain D40 Tiagra Electric Road Bike

My story starts with me dropping an enquiring email on a weekend. I was amazed when I received a reply on a Sunday evening totally outside of busihours. I immediately ordered a bike through the cycle to work scheme and my company were utter useless meaning things just dragged on and on. I emailed these guys and explained the situation, and apologised for messing them about. I was concerned that I would miss out on what I wanted at the sale price. They could not have been more helpful. I received a reply in no time at all with a solution. When my company eventually got their act together (after several weeks had passed) these guys were absolutely on the ball. I received full info about delivery etc in no time at all. Delivery was exactly as stated. I did have a little issue (not worth going into it was that minor) but the support was absolutely impeccable. I would and probably will use these guys again without a moments hesitation. Thanks for everthing, very much appreciated.

I would like to write this honest review about the Orbea Gain D40 Tiagra Electric Road Bike

I noticed this bike EV and also noticed an offer of £2199.
The bike is interesting as the ride is very firm. However, this is not a problem but may be if you need a softer ride (Bumps in the road)
The bike came but I needed to part ensemble the bike. I would strongly recommend you have two people or a bike stand as this can be difficult in terms of man overing and tightening the parts.

Before the bike arrived, I purchase some copper slip £3.20 Amazon and some expansive chain lubricant ( Best to start on a good footing)
I used the copper slip to lightly lubricate the threads of the small bolt holding the bake pads. Does not have any effect on the brakes but if you do not it can be very difficult to remove once salt and crime enters the threads.

I remove the bolt first then lubricated. It is very simple screwdriver and long nose plyers to first remove the clip at the bike. Trust me it is very simple. (As mentioned, if you leave and the bolt and it gets rusty then this would be a major problem.)
I also used the copper slip great on the threads of the bake nuts. Again, simple remove one nut lubricates assemble then remove second nut. Size 17 mm spanner for nuts
If you have puncture in the rain etc this will make things easy to remove.

You will need a good set of allen keys This is must as you will use them all. 6 mm allen key is used to remove the front wheel bolt which then removes the wheel.
Again, I removed the front wheel and lubricated the bolt with copper slip grease.

In regard to the chain because it was new I lubricated the pins with the expanse lubricant. (Best to spend £12 or more for the very best as all is new and clean.)

I found the app better on the phone to monitor the bike and it registered the bike when you connect. Takes a bit of time switch on the bike load the app and search in the app connect which highlights your X35 motor.
Again takes a few goes at my age. The computer monitor on the bike X35 is still not 100% and I cannot find out how to show the readings. I pair as per instructions but as yet never managed to be 100% successful.

(Take care, the end stoppers on the handlebars fall out.) I found this out on yesterday’s ride as the grip for the stoppers is very poor. (Orbea please have a look at this)
I glued one in with superglue the other side I attached a small mirror
The power is good but sometimes it is difficult to remember which power you are in as the orange middle for examples goes out and you need to press twice to go the red the the same for green low level.

I did look at the Ribble bike which to be fair was the same as the Orbea. However, the Orbea was £2199 and Ribble £3700. But the bikes are the same in terms of X35 motor, weight etc.
So, shop a round. There was only one bike shop that had this price all the other Orbea mentioned out of stock or was £3200.

The seat is good but can be hard so you may wish to change. The bike does not come with pedals so you need to order them with the bike which you need to assemble if online. Very simple.

In general, the bike was good and no real issues. As a tip I use Orange de- grease to remove the dirt on the bike as well as a sponge and hot water. The Orange de -greaser works out cheaper if you purchase a 5 lt bottle and put into a small bottle with trigger.
You can buy this Screw fix, Amazon etc

The Muck off products works out expensive.
Thanks
Ray

I am loving my Orbea Gain D40 but if I was going to comment on anything, the XS is not really suitable for anyone under 5ft 2in unless they have exceptionally long legs and also the seat stem is far too long. It would be good if Orbea considered producing women’s specific sizing like Giant with their Liv brand. I can just about get away with the sizing but anyone under 5ft 2in might struggle.